Refund and Returns Policy

At Verykoko, customer satisfaction is always our top priority. If for any reason you are not completely satisfied with your purchase, we offer a fair and transparent refund and return policy that meets your needs.

Right of Return:

You have the right to return any product purchased from Verykoko within 10 days from the date of purchase. The product must be in its original condition, unaltered, and returned with its packaging and any accompanying materials.

Return Procedure:

To return a product, please contact our support team for instructions on the return process. Shipping and return costs may be charged to the customer unless the product is defective or incorrect.

Check Upon Delivery:

Please carefully inspect the product upon delivery. If you notice any damage or issue, notify us immediately so we can resolve it.

Defective or Incorrect Products:

If you receive a product that is defective or different from what you ordered, please contact us immediately to arrange a replacement or return at no extra charge.

Return Options:

If you decide to return a product, we offer two options:

• Refund: The purchase amount will be refunded to your bank account or credit card.
• Product Replacement: If you prefer, we can replace the product with another of equal value.

Exceptions:

Some products are excluded from the return policy, such as custom-made items, products exposed to water, or those that show natural wear and tear from use.

Contact:

For any questions or to start the return process, please contact us at salesverycoco@gmail.com. We will provide full support and make sure your issue is resolved in the best possible way.

At Verykoko, we are committed to providing clear and updated policies, and we always strive to find the best solution for our customers. Thank you for trusting us!