Shipping & Delivery Policy
Refund and Returns Policy
At Verykoko, the satisfaction of our customers is always our highest priority. If for any reason you are not completely satisfied with your purchase, we provide a fair and transparent refund and reimbursement policy that meets your needs.
Right of Return
You have the right to return any product purchased from Verykoko within 10 days of the date of purchase. The objective condition of the product must be unaltered, and it must be returned with the original packaging and accessories.
Return Procedure
To return a product, contact Verykoko’s support team for instructions on the return process. Please note that shipping and return expenses may be charged to the customer.
Check the Product Upon Delivery
Please check the product carefully upon delivery. If you notice any damage or abnormality, please let us know immediately so that we can solve the problem.
Return of Defective or Incorrect Products
If you receive a product that is defective or different from the one you ordered, please contact our support team to set up a replacement or return process at no additional cost.
Returns and Reimbursements Policy
Our goal is to ensure that every customer is satisfied with their purchase from Verykoko. If you decide to return a product, we will provide you with two options:
- Money Back: If you prefer a refund, your purchase amount will be refunded to your bank account or credit card.
- Product Replacement: If you prefer, we can replace the product with another of equivalent value.
Exceptions
There are some cases where the refund and compensation policy may differ. These include customized products and products that have come into contact with water or have undergone natural wear.
Contact
For any questions, concerns or to start a return process, please contact our support team at salesverycoco@gmail.com. We will provide you with comprehensive support and ensure that your issue is solved in the best possible way.
At Verykoko, we are committed to providing accurate and up-to-date information about our return and refund policy, and always strive to find the best solutions for our customers. Thank you for your confidence in choosing our products.